We are committed to protecting your privacy and all customer details remain confidential at all times. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Information About You
We will collect information about you for two reasons: firstly, to process your order, for example we will give your name and address to the royal mail so that we can deliver your order to you and secondly, so that from time to time with your permission by subscribing to our mailing list, bring to your attention by email, special offers or promotions from ourselves.
The type of information we will collect about you if you place an order with us includes:
your phone number
your e-mail address
We do not have access to your credit card details at any time during the ordering process as this is handled by our payment provider, Worldpay, part of the Royal Bank Of Scotland Plc, or when selected PayPal.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and governing UK law.
We collect e-mail addresses in one of two ways:
We will contact you by email in the event of a query relating to your order, or by telephone if a number is supplied. We will also send you an email to confirm we have received your order. We will send you an email when we dispatch your order, this is to confirm your order has been dispatched.
Visitors choose to voluntarily add their e-mail address to our list via one of the clearly identifiable areas of the site.
We will never send you special offers or promotions via e-mail after you have placed an order. Unless we have your consent and we will never pass on your e-mail address, or any other details to a 3rd party without your consent.
If you have subscribed to our mailing list, instructions on how to remove your e-mail address from this list are on the bottom of each e-mail on the clearly identifiable link of any communication we sent you. Or you can contact us from this site via e-mail, or the "contact us" link located on the home page.
Cookies are small text files that websites can send to your computer. They aren't programmes and can't read other information on your PC. They simply help you to move around the website and for the website to remember what you put into your basket.
Most Internet shopping sites don't work without cookies. That's the same for Just Aromatherapy. The European Union Directive on Privacy and Electronic Communications ("The Directive"), which came into force in July 2002 and has been implemented further in the UK with the privacy rules coming in to force in December 2003, recognises cookies to be a "legitimate and useful tool" for many activities. Nevertheless, the Directive makes it compulsory to inform you if cookies are being used (which is what we're doing here!) and inform you where you can find more information, which is here: www.aboutcookies.org.
If you have any questions about your privacy on this site or our treatment of your personal data, you can write to us by email. Please click here to contact us by email, or use the "contact us" link located on the top of the every page on this site, or by post to Just Aromatherapy, 45 Thorpe Road, Melton Mowbray, Leicestershire, LE13 1SE, UK.
If you no longer wish us to contact you by e-mail for special offers from Just Aromatherapy and to no longer receive potential sale offers, please email us, or use the "contact us" link located at the home page, or the top of every page on this site, stating the e-mail address you would like us to remove.
Please remember, if you opt out we won't send you promotional and sale offers and you will need to visit the web site to know how you can save on products throughout the year.